High Speed Internet

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Planning

Since 2005 we have been planning and implementing long-range wireless networks. In 2010 we began providing Broadband services and are continuing to expand our network further into under-served areas.

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Engineering

Building stronger, faster, and smarter networks. Built on proven carrier-class equipment, utilizing evolving proprietary technologies. Giving us an edge that will keep us competitive into the future.

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Innovation

Thriving on technological and economic innovation, with an understanding of how it can assist in achieving goals. Mean and lean, cutting out the fat without hurting the muscle.

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Service

Whether it's Internet service for home or custom dedicated solutions for business, we provide personal service without the run-around. Building a personal relationship with the communities we serve.

Why is Broadband Important?

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Broadband is critical for communities to attract new development and businesses, and for supporting the growth of existing business. It is quickly becoming considered a utility, the same as electricity and telephone service.

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Acceptable Use Policy

Deep East Texas Communications ("det-Com") has adopted this acceptable use policy applicable to all users of det-Com's high speed Internet service, including det-Com's web sites. This acceptable use policy is intended to advance det-Com's goal of providing reliable and high quality Internet service to its subscribers. More info

Service Agreement

This is where our level of service is formally defined. Service Agreements below are defined by service type.

Support Center

You may contact us by phone, e-mail or visit the Members Portal to submit a trouble ticket. The Members Portal also provides access to our Knowledgebase and FAQ.