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Broadband is critical for communities to attract new development and businesses, and for supporting the growth of existing business. It is quickly becoming considered a utility, the same as electricity and telephone service.

det-Com recognizes the potential of broadband to serve as a trans-formative technology to ensure that the community is economically well-positioned and socially well-served into the future. Viewed as an economic and community development tool, broadband has the evolving and ever-increasing capacity to transmit voice, data and video communications over time in ways that can favorably, and often profoundly, change lives. It is not broadband in and of itself that is trans-formative, but rather the applications enabled by broadband technology that can exert an increasingly positive influence over time in the community.

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Acceptable Use Policy

Deep East Texas Communications ("det-Com") has adopted this acceptable use policy applicable to all users of det-Com's high speed Internet service, including det-Com's web sites. This acceptable use policy is intended to advance det-Com's goal of providing reliable and high quality Internet service to its subscribers. More info

Service Agreement

This is where our level of service is formally defined. Service Agreements below are defined by service type.

Support Center

You may contact us by phone, e-mail or visit the Members Portal to submit a trouble ticket. The Members Portal also provides access to our Knowledgebase and FAQ.