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Physical Address:

810 East Main Street

San Augustine, TX 75972


Mailing Address:

PO Box 404

San Augustine, TX 75972



(936) 275-5005

*Anonymous and Restricted calls are not accepted


Business Hours:

9 AM - 5 PM

Monday - Friday

Fields marked with * are required.


Latitude: 31.5279295966
Longitude: -94.1007881778
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Acceptable Use Policy

Deep East Texas Communications ("det-Com") has adopted this acceptable use policy applicable to all users of det-Com's high speed Internet service, including det-Com's web sites. This acceptable use policy is intended to advance det-Com's goal of providing reliable and high quality Internet service to its subscribers. More info

Service Agreement

This is where our level of service is formally defined. Service Agreements below are defined by service type.

Support Center

You may contact us by phone, e-mail or visit the Members Portal to submit a trouble ticket. The Members Portal also provides access to our Knowledgebase and FAQ.